Data we collect
- Account data: email, password (hashed), display name.
- Billing data: processed by Stripe; we do not store full card numbers.
- Content data: text prompts, uploaded reference images, generated invitation designs, generated video assets.
- Technical data: IP address, device, browser, cookies, usage logs.
How we use data
- Provide and improve the Service.
- Process payments through Stripe.
- Prevent abuse, fraud, and illegal use.
- Communicate about your account.
- Comply with legal obligations.
We do not sell your personal data.
AI model training
Your content is not used to train third-party foundation models by default. We may use anonymized and aggregated signals to improve service quality. You can opt out of any internal training use in account settings.
Data retention
- Account data: until account deletion.
- Content data: 30 days unless you save it to your account or delete earlier.
- Billing records: 7 years (US tax compliance).
- Logs: 90 days.
Your rights (GDPR / CCPA)
If you are in the EEA, UK (GDPR), or California (CCPA), you have the right to access, correct, delete, export, and restrict processing of your data, and to opt out of the sale or sharing of personal information. Contact support@creamly.ai to exercise these rights.
International transfers
Creamly operates from the United States. Data may be processed in the US and other countries where our subprocessors operate. We use Standard Contractual Clauses where required for EU / UK transfers.
Children
The Service is not intended for users under 13. Users aged 13 to 17 must have guardian consent.
Changes to this policy
We will notify registered users of material changes at least 14 days before they take effect.
Contact
support@creamly.ai
Cheer Q Limited, 1580 N. Logan St., Ste 660 #78258, Denver, CO 80203, USA · +1 (929) 395-3697